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Return Policy

Returns/Exchange/Refund
In most case, we only do exchange, excepted the following condition:
1. Wrong items has been sent.
2. The item that you received is defective or damaged

To be eligible for a exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be exchange. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Gift cards
Some health and personal care items

To complete your exchange, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to acount within certain days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at 123176924@qq.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded/Exchange.

Exchanges (if applicable)
We only replace items if they are defective or damaged within seven days, please choose it carefully which we do not accepted any exchange because you change your mind, If you need to exchange it for the same item, send us an email at  info@korean-fashion-design.com and send your item to: ST715/368 SUSSEX ST SYDNEY New South Wales AU 2000. Our Korean-Fashion-Design representitive will cotact you shortly.

Shipping
To return your product, you should mail your product to: ST715/368 SUSSEX ST SYDNEY New South Wales AU 2000

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You should consider using a tractable shipping service or purchasing shipping insurance to guarantee that we will receive your returned item, otherwise your case will not be process.